Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide when you:

• Register for our services
• Make a purchase
• Participate in coaching calls
• Submit applications or forms
• Opt in to receive SMS or email communications
• Contact us directly

This information may include:

• Name and contact details (email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Account credentials (username and password)
• Profile information and preferences
• Communication preferences (email and SMS)
• Any other information you choose to provide

1.2 Automatically Collected Information

When you access our services, we may automatically collect:

• IP address and device identifiers
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring URLs
• Diagnostic and usage data

1.3 Content and Communications

We may collect content you submit through our services, including:

• Messages sent via Discord, SMS, email, or other communication platforms
• Content shared during coaching calls
• Video submissions and portfolio materials
• Surveys, testimonials, and feedback
• Support requests and inquiries

1.4 Information from Third Parties

We may receive information from third-party services you connect with, including payment processors, analytics providers, marketing platforms, and social media services.

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our services
• Process payments and manage accounts
• Deliver educational content, coaching, and support
• Communicate updates, service notices, and account information
• Send SMS, email, and other communications you have opted into
• Facilitate brand partnerships and retainer opportunities (with consent)
• Personalize user experiences
• Analyze usage and improve offerings
• Detect fraud, security issues, and technical problems
• Comply with legal obligations
• Create aggregated, anonymized analytics data

3. How We Share Your Information

We do not sell your personal information.

3.1 Service Providers

We may share information with trusted third-party providers who assist with payment processing, email and SMS delivery, data analysis, hosting, customer support, and marketing services.

3.2 Brand Partners

With your consent, we may share relevant information with brand partners to facilitate affiliate or retainer opportunities, including contact details, content samples, and performance metrics.

3.3 Legal Obligations

We may disclose information if required by law or in response to lawful government requests.

3.4 Business Transfers

If we undergo a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction.

3.5 Protection of Rights

We may disclose information to protect the rights, safety, or property of the Company, our users, or others.

3.6 With Your Consent

We may share information for any other purpose with your explicit consent.

4. SMS Communications & Opt-In

5. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with service providers who assist in delivering SMS communications (such as messaging platforms) and solely for operational purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to monitor activity and store preferences. You may disable cookies in your browser, but some features may not function properly.

7. Data Security

We use industry-standard security measures to protect your data. However, no system is 100% secure, and you are responsible for safeguarding your login credentials.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Data is securely deleted or anonymized after retention periods expire.

9. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us using the details below.

10. Marketing Communications

You may opt out of marketing communications at any time by clicking "unsubscribe," replying STOP to SMS messages, or contacting us directly. Transactional messages will still be sent.

11. Children's Privacy

Our services are intended for individuals 18 years or older. We do not knowingly collect data from children under 18.

12. International Data Transfers

Your information may be processed in the United States or other jurisdictions. By using our services, you consent to these transfers.

13. Third-Party Links

We are not responsible for the privacy practices of third-party websites linked from our services.

14. California Privacy Rights (CCPA)

California residents may request access to or deletion of personal data and will not be discriminated against for exercising privacy rights.

15. Changes to This Privacy Policy

We may update this policy periodically. Continued use of our services constitutes acceptance of any changes.

16. Contact Information